http://www.monkeyfood.com/blog/2008/04/04/web-design-pet-peeves-3523910295/ Food for Monkeys Fri, 20 Nov 2009 19:32:11 +0000 hourly 1 http://wordpress.org/?v=3.0.1 http://www.monkeyfood.com/blog/2008/04/04/web-design-pet-peeves-3523910295/comment-page-1/#comment-182284 Fevrin Wed, 07 Jan 2009 14:44:20 +0000 http://www.monkeyfood.com/blog/?p=209#comment-182284 After having not used my Logitech account in a while, I tried logging into it again with what I had thought were the login credentials I had used last, but I kept being denied. I tried all sorts of usernames and passwords that I've used in the past, but nothing worked. My only option, really, was to contact customer support for assistance, so I did. However, they were stumped, so they escalated me to some technical guy. It turned out *he* was able to log in to my account, so he sent me my login details. However, these details didn't work for me. As there wasn't much he could do, I accepted that their system was arse. But I did try one last thing: changing the first letter of my username to upper-case. And guess what? It worked. ;P After having not used my Logitech account in a while, I tried logging into it again with what I had thought were the login credentials I had used last, but I kept being denied. I tried all sorts of usernames and passwords that I’ve used in the past, but nothing worked. My only option, really, was to contact customer support for assistance, so I did. However, they were stumped, so they escalated me to some technical guy. It turned out *he* was able to log in to my account, so he sent me my login details. However, these details didn’t work for me. As there wasn’t much he could do, I accepted that their system was arse. But I did try one last thing: changing the first letter of my username to upper-case. And guess what? It worked. ;P

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